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The principle is simple: for every euro spent ***, you earn 1 loyalty point, which you can convert into a discount voucher for your next purchase.
€1 spent = 1 loyalty point = €0.05 discount, i.e., 5%
Your points are available in your customer account 14 days after your order has been delivered, which corresponds to the withdrawal period.
The points earned are valid for 365 day(s).
How do I get a loyalty account?
👉 Simply create an account with a password. You'll then accumulate points with each order.
If you placed your order with a "guest" account, i.e. without setting a password, here are the steps to follow to transform your "guest" account into a customer account.
- Access your order tracking: https://www.candydukes.com/suivi-commande-invite ; Enter your order reference and your email.
- Once the tracking is displayed, go to the bottom of the page to the "Convert your guest account to a customer account" section; Set your password and confirm.
- Your "guest" account then becomes a customer account, and you have the points from your last order.
If you have any difficulties, you can contact us via our contact form .
How do I know how many loyalty points I have?
Go to My Account > My Loyalty Points.
Or click here .
How do I use my loyalty points?
In My Account > My loyalty points, you can click on "Convert my loyalty points into a discount voucher of x €".
A discount voucher for the indicated amount is then generated, which you can use in your shopping cart.
*** excluding certain promotions or special offers